Went one time to get acrylics removed--they did say it was not their specialty--but the girl filed through both of my pinky nails causing them to bleed and were so weak they broke off half way down my nail bed. I got my eyebrows tinted at the same time and they turned out great. I figured since they said it wasn't their specialty and the girl was nice, I would give it a second shot and got my brows and upper lip waxed and brows tinted. My eyebrows are uneven in color and shape. One fades in and the other one is darker and more boxy. Each look great, but would look better if they matched after paying $37 plus tip. Staff was friendly but service provided sucked.
ASHLEY IS THE BEST but I won't be going to zazen because the staff is rude. I made an appointment at the bryn mawr location. When I got there it was closed--a sign on the window said "For Lease". I called the bryn mawr phone number. The person who answered the phone said they scheduled my appointment in West Chester because the bryn mawr store is closed and then she hung up on me.
Way over priced and the staff is rude. They also don't offer college discounts on relevant services which is ridiculous and they're rude if you ask about them. Went once and won't be going back.
UPDATE: I see that the salon has commented on my original post. The receptionist did not try to reschedule. The receptionist had my phone number and could have called back if she was actually trying to remedy her error. Zazen has a very unprofessional receptionist and poor management.
Zazen rocks! Mani/Pedi, microblading by Tien. Best above the rest! All the nail tech's know how to do design on your nails. This place is worth every penny!
I saw Ashley and she did such a wonderful job on my pedicure, she went above and beyond to make my experience better, PLUS im very sensitive and she was very gentle with me! The salon was beautiful and all of the girls were so friendly! Great experience all around!!!
Zazen Nail Spa is a US Hair Care Studio based in West Chester, Pennsylvania. Zazen Nail Spa is located at 200 E Gay St, West Chester, PA 19380, USA.
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