I really wish that I could give zero or negative stars. I am trying to get tracking information on an order that I placed and I am getting ZERO response. I have called and left messages (of course you can never speak to an actual human) as well as contacted them on their "online help" or lack there of. I am a purchaser for a commercial fabrication shop and have a contractor anxiously awaiting my answer. I will never purchase from this site again, and would deter anyone from ever using it. Contact me and i will gladly help you find what you need elsewhere at no charge to you!
Wish I would have read reviews before ordering through them. Same issues as other negative reviews. I ordered Accuride soft close slides through a more reputable competitor. Had to order brackets from HomeDecor. As soon as they arrived I had them professionally installed. They installed told me that it does not look like these will work, because there is no locking system, and sure enough, as soon as the first one was installed and the drawer pushed in, the slides fell out of the brackets. Contacted HomeDecor and they will only take them back minus a (bullsh#$) 25% restocking fee. Everything is still in the bag and ready to ship to some other sucker of theirs, and they are charging 25%. If lowes or home depot charged you 25% to return items, they would not have grown to the size they are. Recommendation, do not order a thing from these guys, because anyone that charges a restocking fee tells you that they don't stand behind their products and make all their money on returns.
I had a great experience with this company. Prompt service, and actually was able to talk to a person on the phone. Would definitely buy from here again.
Ordered a product and it arrived in a timely manner. It was the wrong size and I had to return it. If you return an item, there is a 25% restocking fee. After they received the item (I had to email them and tell them that they had received the item), I was finally issued a credit memo. However, six weeks later I still have not received the refund. I have emailed them twice over this period, but have not received a reply. Buyers beware!!
Good Quality, fast service, right price, will buy again
Home Decor Hardware is a US Hardware Store based in West Chester, Pennsylvania. Home Decor Hardware is located at 200 S Franklin St # 8D, West Chester, PA 19382, USA.
Please contact with Home Decor Hardware using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Home Decor Hardware opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.