Our family has found the nursing staff, especially in the hospice wing, ER and gerontology departments (both genders of RN's ) to be unlike any we have ever encountered. Even though we are out of state, we've come to trust their wise counsel and comforting guidance as we have walked along the inevitable aging and dying process of two of our parents. Like so many well-run institutions, it's only the often overlooked, under-appreciated team members who do their work faithfully day by day who matter most.
I stayed in the Labor and Delivery unit for 4 nights for an unfortunate reason; I was delivering my baby boy at only 19 weeks gestation. Ever since arriving to the ER on a Sunday morning, I was told our baby wouldn't make it. My husband and I were completely devastated. All of our hopes and dreams for our little one crushed. However during our stay, all of our nurses were beyond caring, kind, and truly connected with my husband and me. I needed so much help from them moving around with my IV bags. They were always so eager to help. My husband and I are so grateful for that amazing nursing staff during the most difficult time of our lives. We can't wait to return to deliver a healthy baby in the future
Our many experiences over the long haul have earned Chester Co. Hospital our highest recommendation for anyone looking for more than a quick fix. We are so grateful and hope others could be too.
No A/C in labor and delivery and the nurses are rude. Asked to be moved to a new room and was informed that they can't as the whole wing has no A/C. I asked for help changing my wife as she has a catheter in and they refused to help. Told her the stuff was in the bathroom while 6 nurses were sitting around doing nothing besides talking. Penn medicine you need to take better care of your patients as they pay your bills. This expansion your doing was paid for by your patients. Poor service, poor attitude, poor patient care in labor and delivery, only wish hospitals weren't monopolies and there were more options.
Nursing staff I dealt with were not the friendliness. The cafeteria is by far the worse I’ve ever been at at any hospital I’ve been at. I been at a lot.
So disappointing. My daughter and husband checked in Thanksgiving night for an induction and the night nurse and MD were quite good, professional and caring to ensure she and baby were doing ok. The day nurse was so completely opposite. The dr was incredibly busy so didn’t much of her and it was obvious the nurse wasn’t updating the dr. Nor was she monitoring her progress. She wound up spiking a fever and throwing up. Both kept asking for nausea meds for her to no avail. Dr finally came in to look at her after fever got worse and she tells nurse let’s do some meds for fever and then we will break water. Daughter ask dr if she could have something for the nausea. Dr replies “oh you’re nauseous?” Nurse goes “oh yeah she been complaining about that.” (This is 3 hours after telling nursing staff). Dr tells my daughter “oh I didn’t know you were nauseous. Yeah we’ll get something for that also “ Wasn’t until night nurse and dr came on , an hour or so later, that they noticed the fever getting worse and the babies heart rate was to high. Sane rate while other nurse and dr were there. The new drs came in and decided she needed c-section. They did and she had a beautiful baby boy. But come on.
Our experience at this hospital was horrible. I will never tell anyone to go to this place!!The wait time and treatment in the ER was so bad and staff is incompetent. If they had treated my dad accurately, the outcome would have been different. The doctors and some of the nurses in the CCU are brash and not caring, the doctor told us that our father was not leaving the hospital alive. Who says that to the family??!!??
Chester County Hospital is a US Hospital based in West Chester, Pennsylvania. Chester County Hospital is located at 701 East Marshall Street, West Chester, PA 19380, USA.
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